Most orders are shipped USPS First Class mail within 24-48 business hours. You should allow 3-7 days for standard shipping from the time you receive your shipping confirmation email.

NOTE: From November 24th through December 10th, orders may take an additional 3-5 days to ship.

During checkout, you also have the option to upgrade shipping to USPS Priority Mail. If you choose this option, please allow 2-3 business days from the time you receive a shipping confirmation email.

NOTE: The shipping times provided above should be used as a guideline, but are not guaranteed by USPS and therefore cannot be guaranteed by HoopSwagg.

If you need guaranteed or overnight shipping please contact info@hoopswagg.com.

Yes! Currently we can ship to almost all countries outside the United States. If your country isn't listed during checkout, please contact us at info@hoopswagg.com.

Yes. We offer discounted pricing for team orders and fundraising. If you are planning to purchase between 10 and 49 items, the following discount codes can be used during checkout*:

TEAM10 - 20% off 10 or more items

If you plan to purchase 50+ items, please contact sales@hoopswagg.com

*Team pricing is not available for items that are on sale. 

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. You do not need a PayPal account to complete your order, however you may use it if you already have one.  

For best results, we recommend turning them inside out, washing with similar colored laundry in cold water, and air dry to prevent shrinking. Do not use bleach!

Yes. HoopSwagg provides customization for Nike Elite socks. We purchase all of our Nike Elite socks from an authorized Nike distributor. Our manufacturing process may alter the fit or feel of the original material which should not be associated with the manufacturer of the original materials.

As long as you follow our suggested washing instructions your socks will not fade.

Sizing for both Nike Elites and HoopSwgg Brand socks is based upon shoe size and can be found here: 

http://hoopswagg.com/pages/sizing

 Sizing for arm sleeves is found here:

http://hoopswagg.com/pages/sleeve-sizing

We offer a 30 day money back guarantee on all of our products, with the exception of custom designed team orders which can only be returned due to a product defect. If you are not satisfied with your purchase, simply return them using the instructions provided below. 

If you need to return or exchange an item, please send to:

 

To avoid any delays, be sure to include the following information in the package:

 

All returns are processed with 48 business hours.