Returns & Exchanges

RETURNS & EXCHANGES

We offer a 30 day money back guarantee on all of our products, with the exception of custom designed team orders which can only be returned due to a product defect. If you are not satisfied with your purchase, simply return them using the instructions provided below. 

If you need to return or exchange an item, please send to:

HoopSwagg
Attn: Returns
12340 SW Tooze Rd
Sherwood OR 97140

To avoid any delays, be sure to include the following information in the package:

1. Order Number
2. Instructions (return or exchange) 
a. Reason for return or exchange
b. If exchange, what design and size are being requested?
All returns are processed with 48 business hours.